Job Description
Job Description: Assistant General Manager - The Hoffmann Hotel
Location: Basalt, Colorado
About The Hoffmann Hotel:
Nestled in the heart of the Roaring Fork Valley, The Hoffmann Hotel is a distinctive boutique hotel, destined to become a staple of the community. Scheduled for a grand opening this December, we are committed to providing our guests with an unparalleled stay experience, blending local charm with contemporary design and exceptional service.
Position Overview:
We are seeking a dynamic Assistant General Manager to join our leadership team. As the AGM, you will play a pivotal role in shaping the operations of our hotel and ensuring a memorable guest experience. This position demands a professional who has a deep understanding of the hospitality sector and who can seamlessly manage and inspire our staff. Looking for people with both Hotel and some F&B Experience.
Key Responsibilities:
- Operational Management: Oversee daily operations, ensuring service excellence and guest satisfaction across all touchpoints.
- Team Leadership: Lead, mentor, and engage the hotel staff, fostering a positive and collaborative work environment.
- Financial Management: Aid in budgeting, forecasting, and financial planning to ensure the hotel's profitability.
- Guest Relations: Handle guest feedback and concerns, ensuring issues are resolved promptly and effectively.
- Staff Training: Implement training programs to uphold high service standards and ensure team members' professional growth.
- Scheduling: Develop and manage staff rosters, keeping in mind the operational demands and employees' welfare.
- Collaboration: Work closely with the General Manager and other department heads, ensuring seamless cross-functional operations.
Qualifications and Skills:
- Proven experience in hospitality operations.
- Demonstrable leadership skills with the ability to manage and motivate a team.
- Strong financial acumen and familiarity with hotel management software.
- Exceptional interpersonal and communication skills.
- Ability to work flexibly, adapting to peak times and demands of the hotel industry.
- A positive attitude, with a solution-driven approach to challenges.
Job Tags
Local area,