Job Description
Job Description
Job Title: Service Contract Administrator
Location: Onsite/Brea, CA
Duration: 6+ Months
Job Type: Contract (Through the end of the year, potential extensions. This is 30 hours a week job.)
Top 3 Required Skills
- Service contract processing and administration
- Communication and customer engagement
- ERP/CRM system usage and data entry
Must-Have:
- Experience with service agreement processing
- Strong organizational and documentation skills
- Effective communication (verbal and written)
- Ability to meet deadlines and manage workload independently
- Basic knowledge of ERP and CRM systems
Key Responsibilities and Duties
- Process and manage all annual service contracts including invoicing, purchase order matching, and ERP entry
- Maintain organized records of contracts, invoices, and supporting documentation
- Ensure timely monthly invoicing to support revenue goals
- Communicate with customers to facilitate contract renewals and resolve service-related inquiries
- Use CRM tools to update work orders and customer data accurately
- Coordinate with sales and service teams to collect purchase orders and identify upsell opportunities
- Invoice customers for billable service calls and renewals
- Ensure compliance with company policies and contract standards
Requirements:
- Work Hours: Ability to work a consistent 30-hour schedule between 6 AM and 6 PM
- Education/Experience: High School Diploma or equivalent with 2+ years of relevant experience
- Communication: Excellent written and verbal communication skills
Job Tags
Contract work,