Role: Office Manager
Location: Glenview, IL | Onsite | Full-Time
Schedule: Monday–Friday, 9:00 AM–5:00 PM
Start Date: ASAP
Duration: contract-to-hire
Our client, a premier health and wellness clinic in Glenview delivering personalized care across a multitude of medical services, is seeking an experienced and professional Office Manager to support day-to-day operations.
Role Overview
The ideal candidate will be a polished and patient-focused Office Manager who brings white-glove service and a professional, friendly demeanor to a busy front desk. You’ll be central to creating a positive patient experience, managing administrative tasks, and navigating a robust electronic medical records (EMR) system. This role is especially suited for someone who thrives in a high-volume healthcare setting and enjoys interacting directly with patients.
Key Responsibilities
• Greet and support patients in a warm, professional, and upbeat manner
• Efficiently onboard new patients and assist with registration and scheduling
• Learn and utilize the clinic’s EMR system for billing, registration, and invoicing
• Process payments at point of service and assist patients with understanding service coverage (self-pay model)
• Coordinate daily front-desk operations during high-volume periods (e.g., multiple providers on site)
• Manage patient communication via phone, email, and in person with composure and attentiveness
• Assist with social media tasks (Instagram experience is a strong plus)
• Support other administrative functions as needed
Required Skills & Qualifications
• Outstanding interpersonal skills and a professional, service-oriented demeanor
• Strong computer proficiency, including comfort learning new software quickly
• Experience with Microsoft Word, Excel, Outlook, and PowerPoint is helpful
• Ability to multi-task and stay organized in a dynamic, fast-paced environment
• Excellent communication skills and a team-oriented mindset
Nice to Have
• Previous experience in a medical or wellness office setting
• Familiarity with patient intake processes and EMR systems